So I just got back from a ‘sunny’ trip to Florida and would like to share some thoughts about my recent trip on the airline. I’ve never been a big fan of airlines, especially when it comes to the customer service that most airlines provide. However when I flew JetBlue this past weekend, it was absolutely wonderful. By far, they provide the best customer service by any airline out there.
- 36 channels of DirecTV on both flights… (They’ll even provide free headphones if you don’t have them.
- A full can of Soda during the in-flight ‘snack time’.
- A small bag of peanuts – that’s for the weaklings… I can choose between 4-5 different snack offerings… Doritos, yummmm.
- Plus, they do hold true to their Customer Bill of Rights.
Yeah, they’ve had their fair share of troubles but which airline doesn’t from time to time? I personally believe that it’s how the airline treats it’s customers in the end – and in that area Jet Blue gets a solid ‘B’. There’s room for improvement, but it’s better than the other airlines and their penny-pinching ‘half-can of soda and stale pretzel tricks’.