Under Promise, Over Deliver

You’ve probably heard this phrase before when applied to business management, customer service, and other areas of your professional life.  Have you ever considered how this can be applied to different areas of your life?  Think about it:

The essence of this statement is saying ‘if you provide margin in what you do, you’ll be rewarded and chances are others will reward you as well for being gracious in our actions.

We all desire margin in our lives and we should desire it in the lives of others because if we give it, we’ll receive it.

In our friendships, business transactions, conversations, relationships – the list goes on.

To be clear: I’m not saying you should set your standards low but imagine if we set our expectations and promises at a realistically acceptable level and then worked our butts off to shower our friends, co-workers, partners and, yes, even our enemies with added value that leaves them asking who we’re living for.

Nifty, huh?

Next time you have an opportunity to serve someone, first meet their needs then knock their socks off.

Jesus said – “If anyone forces you to go one mile, go with them two miles. Give to the one who asks you, and do not turn away from the one who wants to borrow from you.”

Under promise (meet their needs) then over deliver (add extra value) to the relationship.